Ordering Information

Common Questions

  • Shipping

    Shipping will be calculated as you add products to your cart. At any time you can view the cart and see what the current shipping costs are.

    We will ship your order 3-4 days from the purchase date (Sundays & Holidays excluded).

  • Returns

    We know sometimes people change their mind, so in cases of customer preference,  we will accept returns for 30-days after receipt of your item(s) as long as fido hasn’t used the packaging for a chewing toy–or in other words, the packaging is intact. You will be responsible for the return shipping costs, but please contact us before returning the product so we can give you an RMA#.

    In cases of damaged or faulty products–dang! We hate it when that happens, sorry for the inconvenience. We would be happy to replace or refund the product, please contact us and we can instruct you how to proceed.